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For Homeowners

Everything you need to manage your home after closing, including direct access to our warranty team, maintenance and warranty-specific homeowner resources, and answers to common questions.

Post-Purchase Support

Post-Purchase Support

Our relationship with you doesn't end on closing day. We provide ongoing support to address any questions or concerns that may arise after you move in. Our warranty team is here to assist you with service requests and guide you through the process, ensuring your home continues to meet our high standards and your expectations.
Submit a Warranty Claim

Your Home Warranty

For detailed information about your warranty coverage, download our comprehensive warranty booklet. This resource covers everything you need to know about your home's protection.
Download Warranty Coverage

Quick Warranty Overview

Here is a quick reference guide to help you understand at a high level what is covered, what falls under homeowner maintenance, and common items that are excluded from warranty coverage.
See Quick Reference Guide
Home Maintenance Videos

Home Maintenance Videos

Our How-To home maintenance videos clearly demonstrate how to perform essential household tasks, giving you step-by-step visuals and practical tips.
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Frequently asked questions

For a complete understanding of your coverage—including what’s included and what’s not—please review and download your your warranty booklet. This guide details all workmanship, systems, and structural protections provided with your home. To submit a claim please fill out our Warranty Request Form.

For urgent issues, such as major plumbing or electrical failures, please follow these steps:

Contact the product vendor or manufacturer directly. Vendor and manufacturer information can be found under the kitchen cabinet of every Trophy home for your convenience.


Complete our warranty request form. This ensures we properly record your inquiry and schedule a swift follow-up with one of our dedicated team members.

After your warranty claim is reviewed and approved, our team will contact you to arrange a convenient repair appointment. We’ll coordinate with you and the necessary service technicians to schedule a time that fits your availability. On the day of service, the technician will complete the repair and ensure the work meets our standards. You’ll receive updates throughout the process and have an opportunity to confirm your satisfaction once the repair is finished.

The current duration of coverage for new homes sold today under the express limited builder’s warranty is one-year for workmanship, two-years for plumbing, electrical, heating and air-conditioning systems, and six-years for structural components. Please reference your specific express limited builder’s warranty for details.
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